Troubleshoot network problems in Windows 10.
If you have problems connecting to a network and you’re unable to connect to the Internet, that means the remote device or resource won’t accept the connection. Here are some things you can try to fix the problem in Windows 10.
#Try the following actions first to help you fix or narrow your connection issue.
- Make sure Wi‑Fi is on. Select the Start button, then select Settings> Network & Internet> Wi-Fi to select it. Next, select Show available networks, and if there is a specific network that you expect to appear in the list, select it, and then select Connect.
- Make sure the physical Wi-Fi toggle button is turned on on your laptop. (An indicator light usually appears when it is on.)
- Make sure the flight mode is turned off. Select the Start button, then select Settings> Network and Internet> Flight mode and turn off airplane mode if it is on.
- Go to a location near the router or access point.
- You may be able to connect to a mobile network instead. Select the Start button, then select Settings> Network and Internet, and see if the mobile network appears in the settings menu.
- Restart the modem and wireless router. This helps create a new connection to your Internet service provider (ISP).
- -When you do this, anyone connected to your Wi-Fi network will be temporarily disconnected.
- Create a wireless network report. This report can help you diagnose the problem or at least provide you with more information to provide to other people who may be able to help you.
- Ensure that the problem is not caused by the cable modem or Internet service provider (ISP).
- Make sure the router is set to broadcast the network name.
#Run a network troubleshooter followed by network commands
Network troubleshooter can help you diagnose and fix common connection problems. Using the troubleshooter, and then triggering some network commands, if necessary, may help connect.
#Roll back to the previous version of the network adapter driver
If you were previously connected and recently installed a new driver for a network adapter or installed a Windows update that might have been included as an updated driver, reverting the driver to an earlier version might help you solve the problem.
#Update the network adapter driver
An old or incompatible network adapter driver may cause connection problems. If you recently upgraded to Windows 10, the current driver may have been designed for an earlier version of Windows. This can also happen if you recently updated Windows 10. In both cases, check to see if an updated driver is available or not.
#Temporarily turn off firewalls
Sometimes firewalls programs may prevent you from connecting. You can see if the connection issue is caused by a firewall by temporarily turning it off, and then trying to visit a website you trust.
#Temporarily turn off any anti-virus or anti-malware software
Antivirus or malware-prevention programs may sometimes prevent you from connecting. You can see if the connection issue is caused by an antivirus or anti-malware program by pausing it and then trying to visit a website you trust. If you find that the cause of the communication problems is caused by this program, contact the program manufacturer or visit this company’s website to check for updated software availability.
#Uninstall and restart the network adapter driver
If the previous steps did not work, try uninstalling the network adapter driver, then restarting the computer, and enabling Windows to automatically install the latest driver. Use this method if your network connection stops working properly after a recent update.
#Use the network reset step to reinstall your network devices
Using a network reset should be the last step you should try. You can use this step if the above steps did not help you to contact.
This may help solve connection problems you might encounter after upgrading from a previous version of Windows to Windows 10, as well as fixing issues where you can connect to the Internet, but not to shared network drives. Using this step will remove the network adapters you have installed and their settings. After restarting the computer, the network adapters are reinstalled and their settings are set to the default.